Office Policies

Stellar Family Orthodontics would like to maintain a great relationship with you and make your experience at our office as comfortable and pleasant as possible. In an effort to provide the highest quality orthodontic care possible to all of our patients, kindly review our office policies.

Appointments

We value your time and strive to be on time for all of our patients, we ask that you respect our time as well. In order for us to maintain a daily schedule, we reserve the right to reschedule if you are late to your appointment.

Adults

Our office requires that all children need to be accompanied by an adult at all times. Except for your child’s initial visit with us, if an adult other than the parent/legal guardian will accompany them to the appointment, please sign a permission form and indicate the relationship to the child. A parent/legal guardian must be present with their child at the initial visit.

Cancellation Policy

When you make an appointment with our office, that time is reserved for you. If you are unable to keep your appointment, we ask that you give our office a minimum of 48 hours notice. If no notice or less than 48 hours notice is given, a $50 fee will be charged. NOTE: Insurance does not pay for this fee.